Refund policy

Return Policy

All Sales Are Final

All purchases are considered final sale. We do not generally accept returns, refunds, or exchanges.

Return requests may be reviewed on a case-by-case basis at our sole discretion. Approval is not guaranteed. To request consideration, contact us at info@believ3rs.com with your order number and a detailed explanation of your request.

Do not send any item back without receiving prior written authorization. Items returned without approval will not be accepted or refunded.

If a return is approved, the item must be unworn, unused, and in the same condition in which it was received, with all original tags and packaging. Proof of purchase will also be required. Unless otherwise stated, the customer is responsible for all return shipping costs.

Damages and Order Issues

Please inspect your order immediately upon delivery. If your item arrives defective or damaged, or you receive the wrong item, contact us promptly at info@believ3rs.com.

Please include your order number, a description of the issue, and clear photographs of the item and packaging so we can evaluate the matter and determine an appropriate resolution.

Non-Returnable Items

The following items cannot be returned:

Sale or clearance items
Gift cards
Custom, personalized, or special-order products
Items that have been worn, used, altered, washed, or damaged after delivery
Items without their original tags or packaging
Personal care products
Perishable goods
Hazardous materials, flammable liquids, or gases

Exchanges

We do not generally offer exchanges. Exchange requests may be considered on a case-by-case basis but are not guaranteed.

European Union Cooling-Off Period

Where required by applicable law, customers located in the European Union may have the right to cancel or return an eligible order within 14 days of receiving it without providing a reason.

Returned items must be unworn, unused, and in their original condition, with all tags and original packaging. Proof of purchase is required. Certain products may be excluded from this right under applicable law.

Approved Refunds

If a return or refund is approved, we will notify you after the item has been received and inspected.

Approved refunds will be issued to the original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or credit card provider may require additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved, contact us at info@believ3rs.com.

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